| 1. SHIPPING - Can you ship goods overseas? |
| Yes we can. Oz 3D Optics regularly ship goods overseas to many countries. Shipping methods available are Australia Post Airmail and international courier. If you would like a quote for either of these service please contact us here. |
| last updated - 2011-07-04 12:08:12 |
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| 2. SHIPPING - Can you split & ship one order to multiple locations? |
| Yes we can. If you would like to place an order for a specific amount of goods and then have those goods split up and dispatched to more than one location just give us a call and we can arrange this over the phone.
This is beneficial if you would like to make a bulk purchase (in turn receiving the discounted rate) and distribute to more than one location. |
| last updated - 2011-06-14 15:48:55 |
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| 3. SHIPPING - How long does shipping take? |
| For approximate delivery times please see our delivery information page. |
| last updated - 2011-06-14 15:50:48 |
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| 4. SHIPPING - How much will shipping cost for paper 3D glasses? |
| Standard nation wide shipping & handling for most small to medium orders of paper 3D glasses, EG: 5 - 500pcs, will be charged at between $5.50 - $27.50 depending on the shipping method chosen.
Standard nation wide shipping & handling for most small to medium orders of paper 3D glasses, EG: 5 - 150pcs, will be charged at between $16.00 - $100.00 depending on the shipping method chosen.
Please note: These rates are approximates only and are subject to change without notice. If required, please contact Oz 3D Optics for a firm quote. |
| last updated - 2011-06-14 15:48:31 |
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| 5. SHIPPING - How much will shipping cost for plastic 3D glasses? |
| Standard nation wide shipping & handling for most small to medium orders of plastic 3D glasses, EG: 5 - 150pcs, will be charged at between $6.60 - $27.50 depending on the shipping method chosen.
Please note: These rates are approximates only and are subject to change without notice. If required, please contact Oz 3D Optics for a firm quote. |
| last updated - 2012-01-12 10:19:58 |
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| 6. ORDER PROCESSING - What payment methods to you except for overseas orders? |
| This depends on the value of the order and the country you are ordering from. We currently accept payments by VISA, MasterCard (Pending security check) and TT (Telegraphic Transfer).
We are all for foreign trading but security always comes first, so if you wish to place an order with us using a credit card but do your credit card or details do not pass our independent security check or you cannot provide us with the evidence we require that proves that you are the primary card holder then the only payment method we can accept for orders in these circumstances will by TT.
Although we do not with to make our clients orders difficult. This policy has been put in place to prevent the growing amount on on-line credit card fraud. |
| last updated - 2011-07-04 12:20:32 |
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| 7. ORDER PROCESSING - How can I change my order? |
| If you would like to change an on-line order that you have placed through our website, the most reliable and fastest way to make sure that this change gets made before you order is dispatched is to give us a call and notify us of the changes.
You also have the option of sending us an email, however if your order is about to be, or is in the middle of being processed then your message may not get to us before your order is completed and dispatched. So if you would like to make any changes to your on-line orders please contact us here as soon as possible after placing your order. |
| last updated - 2011-06-14 15:49:38 |
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| 8. ORDER PROCESSING - How long does order processing take? |
| Generally all orders with standard shipping are processed within 1 - 2 business days. Orders using priority shipping are processed on the same business day if ordered by 12:00pm or the following business day if ordered after 12:00pm. |
| last updated - 2011-06-14 15:49:16 |
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| 9. ORDER PROCESSING - What happens if there is a problem with my order? |
| If there is any problems in relation to you order including low stock levels of your required product, problems in processing or receiving your payment, delivery address issues, or any other problems. One of our friendly staff will endeavor to make contact with you either by email or telephone within 1 business. |
| last updated - 2011-06-14 15:49:28 |
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| 10. FIREWORKS GLASSES - Can I order mixed colours of fireworks glasses with the quantity discount? |
| Yes you can. Due to the nature of the shopping cart it is difficult for our cart to apply quantity discounts to different products in the same category. To get around this, if you want to place an order for some firework glasses but you would like some different colours, simply purchase 1 colour only and then on your way through the checkout simply tell us how many of each colour you would like in the comments section at the bottom of the checkout page.
This way you receive the correct quantity discount depending on how many pieces you purchase. |
| last updated - 2011-06-14 15:49:49 |
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| 11. 3D TV's - Will circular polarized 3D glasses work with my 3D TV? |
| These will only work with your 3D TV if it is designed to work with passive 3D glasses like the ones at a RealD Cinema. If your 3D TV is designed to work with the battery powered active shutter glasses then it will not work with our passive circular polarized 3D glasses. |
| last updated - 2011-06-14 15:50:11 |
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| 12. 3D TV's - Will Red/Cyan, green/magenta, ColorCode and other anaglyph 3D glasses work with my 3D TV? |
| Yes they will. If you want to watch a 3D movie in anaglyph format such as red/cyan, green/magenta or amber/blue (ColorCode). In this case you would not even need a 3D TV to view 3D movies in this format.
however your standard 3D TV was designed so that you do not have to watch 3D movies in an anaglyph format. They were designed so that you could watch a 3D movie or 3D TV in full colour by using your active shutter glasses or polarized 3D glasses supplied with your TV. |
| last updated - 2011-06-14 16:03:09 |
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| 13. NON-3D TV's - Will circular polarized 3D glasses make my normal TV 3D? |
| No, you cannot view 3D using circular polarized 3D glasses on a standard CRT, LCD, LED, OLED, Plasma or any other type of TV unless it is specifically designed to work with these glasses. |
| last updated - 2011-06-14 15:56:24 |
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| 14. NON-3D TV's - Will Red/Cyan, green/magenta, ColorCode and other anaglyph 3D glasses work with my standard TV? |
| Yes they will. As long as you use the right anaglyph 3D glasses to view matching anaglyph format. The three major anaglyph formats are red/cyan, green/magenta and amber/blue (ColorCode). |
| last updated - 2011-06-14 15:59:19 |
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| 15. PROJECTORS - Will circular polarized 3D glasses make my projector 3D? |
| No, you cannot view 3D using circular polarized 3D glasses on a standard LCD, DLP or any other type of projector that is not specifically designed to work with these glasses. |
| last updated - 2011-06-14 16:06:40 |
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| 16. PROJECTORS - Will circular polarized 3D glasses work with my 3D ready projector? |
| Just because a projector is 3D classes as "3D ready" it does not mean that you will be able to watch a 3D movie on it. All this usually means is that it will support a refresh rate of at least 100 - 120Hz. This means that with the combination of the right 3D movie, software and or hardware you should be able to view 3D content in conjunction with either active shutter glasses or polarized 3D glasses.
Generally before you jump into purchasing something like this it is a good idea to do your research to find out what additional equipment is required to actually turn your projector into a 3D enabled projector. |
| last updated - 2011-06-14 16:17:06 |
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| 17. PROJECTORS - Will Red/Cyan, green/magenta, ColorCode and other anaglyph 3D glasses work with my LCD, DLP or other type of digital projector? |
| Yes they will. As long as you use the right anaglyph 3D glasses to view matching anaglyph format. The three major anaglyph formats are red/cyan, green/magenta and amber/blue (ColorCode). |
| last updated - 2011-06-14 16:02:32 |
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