Oz 3D Optics provide shipping of goods and accept the return of goods under the following conditions.
If you visit or shop within this website, you accept these conditions. Please read them carefully.
Shipping & Handling
NOTE: Due to the various shipping methods available for local and international shipping all shipping charges quoted by our shopping cart for orders
outside of Australia are classed as INVALID until approved by Oz 3D Optics sales staff. If there is no major change in shipping costs your goods will be dispatched as normal, however
if there are any major inconsistencies between the prices quoted by our shopping cart and the actual shipping costs you will be notified of any additional charges applicable and asked
to confirm your acceptance of any additional charges. If you do not accept any additional charges you will have to option to cancel your order.
All orders placed will be processed as promptly as possible. Once payment has been processed or cleared, orders
will be dispatched within 3 days via your selected shipping method. Shipping times may vary form 1 - 15 days depending on the shipping method chosen and you location.
Although all care is taken to securely pack your goods for transit, once your order is been passed on to a
delivery service for delivery you agree that Oz 3D Optics is no longer liable for any damage or loss that
may arise during transit or delivery of any goods ordered unless you have chosen to insure the items at the time of purchase.
Warranty & Returns
Products that you have purchased from Oz 3D optics that include a warranty will state the warranty period next to
the item on your invoice.
If you find that goods you have received from Oz 3D Optics are defective due to manufacturing fault or fail
in any way during the warranty period, fail to perform as advertised or are not the same as advertised, you have
the right to return the goods with proof of purchase to us for replacement or a refund. Refunds do not include initial
freight costs. Freight costs to return goods are the responsibility of the consumer. All freight costs
to return replacement goods will be paid for by Oz 3D Optics.
Oz 3D Optics will not replace a faulty item under warranty if it is found that the item in question
has either been damaged in transit, abused, misused, altered, tampered with or used in a way that it was
not designed for or in the case where you have simply changed your mind.
Disputes
If you have a grievance regarding the shipping, handling or warranty of any products purchased from Oz 3D Optics please
state your complaint in writing and send it to the postal details at the bottom of this page.
Questions:
For questions regarding our Shipping & Returns Policy, or other policy related material you can
contact us here or on the contact details below.
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